Effective Date: 01/01/2024

At Kutir Tools, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day return and refund policy, subject to the following terms and conditions:


  1. Eligibility: To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for return.
  2. Timeframe: You have 30 calendar days from the date of purchase to initiate a return. After 30 days, we may not be able to offer you a refund or exchange.
  3. Return Process: To initiate a return, please contact us at [insert contact information] to request a return authorization (RA) number. Once you receive your RA number, please securely package the item along with the original receipt or proof of purchase and ship it to the address provided.
  4. Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. In such cases, we will provide a prepaid shipping label for your return.


  1. Inspection: Upon receiving your returned item, we will inspect it to ensure it meets our return eligibility criteria. Once approved, we will process your refund within [insert number] business days.
  2. Method of Refund: Refunds will be issued to the original method of payment used for the purchase. Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider.
  3. Restocking Fee: A restocking fee may apply to returns that are not due to our error or a defective product. The restocking fee will be deducted from your refund amount.


If you wish to exchange your item for a different product or size, please follow the return process outlined above and place a new order for the desired item.

Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please contact us at support@kutirtools.com. Our customer service team is here to assist you with any inquiries you may have.

Thank you for shopping with Kutir Tools. Your satisfaction is our priority.